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When public health concerns prevent us from holding in-person conferences, MHB is holding comprehensive virtual programs utilizing the specialized REMO platform that allows for general presentations, breakout sessions, expo "tables" and effective interaction.
Most people who regularly use online technology will have no problem getting by – but they may miss some of the features or lose time learning the platform on the fly. In order to make the best of this experience, we’d like you to pay close attention to the following guide.
First: a computer is a must. The main difference between this experience and conventional video conferencing (like Zoom) is the ability to navigate in the virtual space using a map (floor plan) – this cannot be done on a mobile device. It is also important that you have a good internet connection in order to optimize your experience.
Next: please ensure your computer has a working camera and microphone. While this is not necessary for the presentations, this is a must in order to be able to network with other participants and take part at the expo. Upon entry and throughout the event, you will land in a “table” with up to 5 other attendees, with whom you can interact. These groups are initially random and are just meant to make it easy to mingle. During the expo and consultations, you will be able to navigate to the specific branded table where you can interact with providers.
Test Before You Join – Please use Remo’s system test page, to check your system's compatibility with Remo. It will automatically check your network, operating system and browser for compatibility, as well as your microphone and camera settings. We recommend testing your system at least the day before the event to resolve problems.
Arrival – When you arrive to the event you will be assigned randomly to a table in Building A. You can use the controls at the bottom of your screen to turn your mic on and off, your camera on and off, and use the other features available. (Remember, Green means ON, Black means OFF. Simply click to turn on or off.)
Moving – Double click on other tables to move there if room is available. To move between the buildings click the links along the side the screen.
Help Desk – Floor 1 of Building A there will be an MHB help desk, please stop by if you are having any issues. It will be attended at all times by an MHB team member. Although the Help Desk appears on other floors, it will only be attended on the first floor.
Q&A – During the main presentation as well as the Breakout Sessions, you can use the Q&A feature on the Chat menu to ask the presenters questions. You can also raise your hand and upvote questions submitted by others.
Whiteboard – Each expo table will have a white board. Providershave customized this with graphics, logos, links, etc. - please be sure you view each provider's whiteboard to learn more about them while visiting their table at the expo.